Track my Order

Dear customer, dear customer,

We thank you very much for your order Dream night light.

here are the 3 steps to follow to track the delivery of your order .

As a reminder: Preparation and shipping time is estimated between 1-3 business days, and delivery time is estimated at 8-10 business days.

Step 1 : Your order is being prepared.

We received your order. Our teams are packaging your items and preparing the shipping slip with the greatest care.

This step lasts approximately 1-3 working days.

brainwrld logistics

Step 2 : Your order is shipped.

That's it, your order is shipped ! 🎊

1-3 days after your order, you will receive a shipping confirmation email with your tracking number.

Keep it carefully, because it will allow you to track your package throughout its transport.

Step 3 : Track your package via our partner site.

To track your package, go to our partner site by clicking here .

brainwrld parcel tracking

>> https://parcelsapp.com/fr <<

⚠️ Read carefully:

If you have NOT received your tracking number:

  • To know: 2 automatic emails are sent to you after your order.
    - Order confirmation email (sent immediately after ordering)
    - Shipping confirmation email (Sent as soon as the package is shipped).
  • If you have not received either of these two emails, remember to check your spam, and remember to check the email address with which you placed the order (Sometimes there is an error there).
  • Finally, if you have correctly received the order confirmation email, but not the shipping confirmation email despite a delay of more than 48 hours, be patient. This is a slight delay on our part for which we apologize. We do everything possible to ship it as quickly as possible.

Sincerely,


The Dream Nightlight team

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